Last updated: 25 July 2026. The terms supplied with a confirmed quotation may add trip-specific conditions.
Applicable booking terms
The cancellation rule communicated with your quotation controls the booking. Seasonal, group, event, permit-linked or long-route arrangements may have different deadlines and non-refundable components.
Customer cancellation
Notify the booking desk through the same confirmed phone or message channel. Charges depend on timing, vehicle blocking, driver dispatch and any non-recoverable third-party cost.
No-show and unreachable passenger
If the passenger cannot be reached or does not report within the agreed waiting process, the duty may be treated as a no-show and charges can apply.
Weather or road closure
A closure does not automatically create the same outcome in every case. The team may offer a time change, reachable alternative route, credit or refund calculation after deducting genuinely incurred non-recoverable costs, according to the booking terms.
Refund timing
Approved refunds are returned through an agreed method after reconciliation. Bank or payment processing time is outside the taxi operator’s direct control.
How to request
Contact +91 7889 539008 or book.touristtaxi@gmail.com with the booking name, travel date, route, payment proof and reason for cancellation.